HIRING: OPERATIONS MANAGER

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HIRING: OPERATION MANAGER

Location: Baguio (Office-based)

Job Description:
 
  • Ensure all operations are carried on in an appropriate, cost-effective way
  • Improve operational management, processes and best practices
  • Manage budget and forecast (in terms of manpower)
  • Formulate strategic and operational objectives
  • Leads, manages, monitors and supervises  mixed teams of independent contractors and full-time employees to achieve goals that contribute to the growth of the organization
  • Develop policies that will correlate with operational strategies
  • Implement effective processes and standards
  • Perform quality controls and monitor production KPIs
  • Implement and supervise the training needs of employees
  • Manage customer service and ensure customer retention & satisfaction
  • Regularly submits operational reports/status
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