HIRING: OPERATION MANAGER
Location: Baguio (Office-based)
Job Description:
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management, processes and best practices
- Manage budget and forecast (in terms of manpower)
- Formulate strategic and operational objectives
- Leads, manages, monitors and supervises mixed teams of independent contractors and full-time employees to achieve goals that contribute to the growth of the organization
- Develop policies that will correlate with operational strategies
- Implement effective processes and standards
- Perform quality controls and monitor production KPIs
- Implement and supervise the training needs of employees
- Manage customer service and ensure customer retention & satisfaction
- Regularly submits operational reports/status