Job Description
Responsibilities:
✅ Familiarizing yourself with essential details of products and services.
✅ Accepting calls from prospective clients as they arise.
✅ Fielding basic questions and concerns about the products and services we offer.
✅ Scheduling a consultation between the prospective client and a Sales Representative.
✅ Keeping a detailed log of calls, including those which were not answered.
✅ Attempting to contact prospective clients who you have been unable to contact.
✅ Informing the Manager of recurrent product-related complaints that warrant addressing.
𝐀𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐒𝐞𝐭𝐭𝐞𝐫 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
📌Fluent Oral and Written American English with Neutral Accent
📌 With at least 2yrs BPO Experience
📌 Typing speed above 50 words a minute
📌 Data base/excel experience